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Morale & Retention of Crew Working On Cruise Ships

[ Posted November 30th, 2007 ]

I recently got back from a hectic week at the International Sea Trade Europe event in Hamburg, Germany.  WorkOnCruiseShips.com were commissioned to conduct a study into morale & retention of crew working onboard cruise ships on behalf of Navitas Telecom, a leading provider in onboard mobile GSM networks.

For this study, we surveyed hundreds of crewmembers across a wide selection of cruise lines and departments onboard, and as a result I was asked to be panel speaker at the Sea Trade event where the findings of the study would be announced to several major cruise line companies and journalists from leading cruise line publications.

I’m pleased and proud to say that the whole event was a success and the attendees were impressed with the findings. Not only will this study help the cruise line industry in improving crew morale by providing better communication facilities for staff onboard, but we also made some pretty amazing contacts that will definitely benefit members of http://www.workoncruiseships.com/

After the event, I had the opportunity to do quite a bit of networking, which included a discussion with the Hotel Director of Disney Cruise Lines (that’s the guy who oversees virtually every part of the Disney Cruise Line operation, from overseeing the design and build of their 2 new ships, to finding the staff to work on them!) I was totally stunned by what he revealed about the whole Disney Cruise Line “philosophy” on hiring and retaining staff onboard. And he proved to that Disney Cruise Lines are ahead of their competitors in terms of looking after their most important asset - the crew.  Indeed, they have the highest staff retention rate in the entire industry which proved that they’re definitely doing something right!

Over the coming weeks we’ll be revealing some great information, tips and resources that we learned from attending this event, for those wishing to get into the cruise line industry - so stay tuned!

Neil Maxwell-Keys
Author - "Get a Cruise Ship Job!"
Founder - www.WorkOnCruiseShips.com


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How to Get Cruise Ship Jobs with Little or No Experience!

[ Posted November 8th, 2007 ]

Don’t let a lack of experience, skills or qualifications stop you from getting a job that pays you to travel the world!

Many people mistakenly believe that a career in the cruise line industry is impossible if they have no actual “on the job” experience.

Not true!

There are thousands of people working on cruise ships who had no prior work experience, specific skills or qualifications to speak of. And there tons of jobs you can do by simply using some of the skills you already possess (and yes, you do have them!) while getting full ‘on the job’ training onboard your ship.

You see, the problem is not lack of ‘experience’ but rather lack of “know-how”. And here’s the most common mistakes people with little experience, skills or qualifications make when applying for cruise ship jobs:

1. Applying for the wrong types of jobs onboard.

2. Not knowing how to ’sell’ themselves correctly to the cruise lines.

Today we’ll start with a list of some of the jobs that you can begin applying for right now, if you feel limited by your skills, experience or qualifications:

  • Casino Cashier (limited cash handling & customer service exp.)
  • Cruise Staff (people skills)
  • Social Host (people and public speaking skills)
  • Internet Manager (internet experience - like reading this Blog!)
  • Gift Shop Associate (limited retail and customer service exp.)
  • Photographer (training provided, although a genuine desire to learn photography must be demonstrated!)
  • Shore Excursion Staff (communication and organizational skills)
  • Receptionist (admin and organizational skills)
  • Bar Wait Staff (training provided)
  • Cocktail Server (training provided)
  • Videographer (training provided)
  • Tour Guide (people skills)
  • Guest Speaker (ability to speak on a particular subject of interest for an hour. Please visit SpeakersCruiseFree.com for the very best info on jobs in this area)

This list isn’t exhaustive but it’s good for starters. Over the coming weeks we’ll look at some other jobs like this you can do onboard. Plus we’ll cover some of the simple things you can do to make yourself irresistible to any cruise line employer!

Neil Maxwell-Keys
Author - "Get a Cruise Ship Job!"
Founder - www.WorkOnCruiseShips.com


Topic: Cruise Job Tips | 424 Views | Email This Post Email This Post | Print This Post Print This Post | 2 comments

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